Terms & Conditions

  • Eligible Products:

    All Jewelili products are eligible to receive an extended warranty.
  • Extended Warranty Duration:

    We offer an extended warranty period of 6 months from the date of purchase.
  • Warranty Exclusions:

    Our extended warranty does not include damages resulting from customer abuse, including exposure to harsh chemicals (such as certain lotions and hair products) or prolonged contact with water.
    Any modifications to the jewelry, including ring resizing, will void this warranty.
  • Claim Process:

    To initiate a warranty claim, please contact our customer service team at [Customer Service Contact Information]. You will be required to provide the following information:
    Your name
    Contact details
    Order ID
    A detailed description of the issue
    Supporting documents, such as photographs such as photographs if applicable
    Upon successfully validating your claim, we will guide you through the next steps in the claim resolution process.
  • General Terms:

    This extended warranty is available to customers residing in the United States.
    The extended warranty is non-transferable and applies only to the original purchaser of the jewelry.
    Any warranty claim must be made within the 6-month extended warranty period.
    Jewelili reserves the right to determine the eligibility of a claim.
    This extended warranty is in addition to any rights you may have under applicable law and the original manufacturer’s warranty. Jewelili reserves the right to modify or terminate this extended warranty offer at any time without prior notice.